Warranty

This electrical product or product with batteries is guaranteed by Lagostina for a period of 2 years against any manufacturing defect in materials or workmanship, starting from the initial date of purchase. The manufacturer’s warranty by Lagostina is an extra benefit which does not affect consumer’s Statutory Rights. The Lagostina warranty covers all costs related to restoring the proven defective product so that it conforms to its original specifications, through the repair or replacement of any defective part and the necessary labor. At Lagostina’s choice, a replacement product may be provided instead of repairing a defective product. Lagostina’s sole obligation and your exclusive resolution under this warranty are limited to such repair or replacement.

Conditions & Exclusions

The Lagostina warranty only applies within the United States and Canada, and is valid only on presentation of a proof of purchase.

For warranty service please contact Lagostina Consumer Service using the appropriate toll free number or website listed below. A consumer service representative will personally assist you with the evaluation, repair or replacement of your product at the closest Lagostina service center. Lagostina shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase.

This warranty will not cover any damage which occurs as a result of misuse, negligence, failure to follow Lagostina instructions, use on current or voltage other than as stamped on the product, or a modification or unauthorized repair of the product. It also does not cover normal tear and wear, maintenance or replacement of consumable parts, and the following:
• using the wrong type of water or consumable
• scaling (any de-scaling must be carried out according to the instructions for use);
• ingress of water, dust or insects into the product;
• mechanical damages, overloading
• damages or bad results due to wrong voltage or frequency
• accidents including fire, flood, lightning, etc
• professional or commercial use
• damage to any glass or porcelain ware in the product

This warranty does not apply to any product that has been tampered with, or to damages incurred through improper use and care, faulty packaging by the owner or mishandling by any carrier.

The Lagostina manufacturer’s warranty applies only for products purchased and used in USA & Canada.

Where a product is purchased in one country and then used in another one:
a) The Lagostina guarantee does not apply in case of nonconformity of the purchased product with the local standards, such as voltage, frequency, power plugs, or other local technical specifications
b) The repair process for products purchased outside the country of use may require a longer time if the product is not locally sold by Lagostina
c) In cases where the product is not repairable in the new country, the Lagostina guarantee is limited to a replacement by a similar product or an alternative product at similar cost, where possible